Got questions? We have answers.

We take pride in our products and service. You will love JOYLIFE.

What’s your warranty policy?

We firmly believe product quality is crucial for business. Our RMA rate is below 0.2% ensured by our strict quality control system. We warrants that all our products will be free of defects in materials or workmanship for a period of one year.

What is your service time?

Our working day is from Monday to Friday, but we promise you always can be responded within 24 hours. We knew the true key to our business success would be in providing maximum satisfactory solutions and service with minimal excuses.

Do you offer OEM/ODM manufacturing services?

OEM/ODM service is available and our team can help you on packaging design, printing even logo design. For new product design and production, we will also help on market research, design and organize production for you.

What methods of payment do you accept?

T/T, West Union, Paypal and L/C.

Can you provide free samples?

Sorry, free samples are not available, but samples cost can be refunded once order is placed. We also offer specification sheets, detailed products pictures as well as introduction video to help you make decisions.

Can I be your exclusive agent?

Thanks for your good willing on cooperation. Agency plans various on products and markets. Please contact our sales representatives for more details.

Will you spam my email after I subscribe your news letter?

We will not spam your email and respect your privacy. Will never sell, rent, lease or give away your information to any third party. By subscribing our news letter, you can get our update on innovative health care products as well as latest industry news.